West Kendall OBGYN


Do you like the idea of seeing your doctor through video conference on your smartphone, tablet or laptop? When you have to stay home or don’t have the flexibility to visit your doctor’s office for medical care, you can depend on telemedicine. Our team of tech-savvy providers offer telemedicine visits for new and existing patients. Video conferencing with your doctor allows patients to receive medical care including prescriptions from anywhere. See your doctor as often as you need, without the challenges of getting to the office. Feel free to request your telemedicine visit or call the office for more information. Our friendly staff is ready to assist with your virtual medical service needs.

Telemedicine Q&A

What is telemedicine?

Telemedicine is an easy to use, HIPAA-compliant way to receive quality medical care virtually rather than in person.

The process is simple. After you request a virtual appointment, your provider sends a calendar invite with a link to digital registration forms (more information below). You complete the forms and, using the link provided, meet your provider online on the date and time specified in your invitation.

In addition to receiving high-quality health care without going to the doctor’s office, there’s another benefit: You don’t have to be in the same location as your physician.

How does telemedicine work?

Our telemedicine platform offers services such as:

Two-way, high-definition video

With telemedicine, you use videoconferencing so that you have a face-to-face meeting with your provider — as if you’re sitting together in your doctor’s office.

Digital patient registration

You register online, where you can submit your symptoms, allergies, medications, medical history, and ID cards prior to your first teleconference visit with your doctor.

Prescription management

Your doctor manages your medications and sends your prescriptions electronically to your preferred pharmacy.

Secure online payment

Telemedicine software allows you to securely send your payment online.

Chat capabilities

You can chat with your doctor about your symptoms when applicable. Communication is a two-way street, as your physician can reach out to you with messages.

HIPAA compliant

HIPAA is a law that protects the privacy of your medical records and personal health information. Your telemedicine interactions are also secure, and only authorized users can access your telemedicine sessions.

What health care services can I receive through telemedicine?

You can receive many of the services normally provided in the office, but you need to check with your provider to learn exactly which services they offer via telemedicine.

In the case of a medical emergency, however, you need to seek care at your local urgent care facility or hospital emergency department.

Will insurance pay for telemedicine?

Some insurance companies cover telemedicine, while others don’t. Additionally, some states require insurance companies to reimburse at the same rate as they cover for in-person appointments. In Florida, Medicaid covers telemedicine. Check with your insurance provider to find out if you’re covered.

As of March 6, 2020, Medicare is paying providers across the United States to provide telehealth services due to the COVID-19 crisis. However, this Medicare coverage may be a temporary benefit.